Did you find everything you were looking for?

Why do cashiers ask this question if they have no intention of helping you find what you didn’t find? This happened to me today. I was asked the question and at first I was going to give my usual answer, “Yes.” But then something made me decide to tell the woman what I couldn’t find. She basically responded the same way she would have if I had said, “Yes.”

Do I do this with people I see in the office? Do I ask them a question and then not follow up on their answer? I’m sure I have done this at some point, and now I will be more aware of it (and work hard to not do it).

How do we do this to ourselves? Maybe we ask ourselves how we could do something differently in diabetes management and then we don’t follow up and make the change. Maybe we set goals and don’t work to achieve them. Maybe we get off to a great start with healthy eating and exercise, and then one low blood glucose makes us throw in the towel.

We can try again next time, though, and we can get back on track. The cashier will ask the next customer, “Did you find everything you were looking for?” and hopefully help them out if they didn’t. It can happen.

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